Contact Us

Please use this form ONLY to submit questions to our Customer Service Center. If you need to schedule electric service connection, disconnection or transfer, or if you need to make payment arrangements, you MUST contact our Customer Service directly in person or by telephone at (413) 594-2400, for further instructions so that we can process your request correctly.

Quick Links

energy calculator
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application for service
faq
scheduled outages and construction
report non-working streetlight

Contact Information

Main:
(413) 598 - 8311

Customer Service:
(413) 594 - 2400

Emergency 24 Hr.:
(413) 594 - 7581

Customer Service