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FAQ

How can I read the electric meter?
Can my service be terminated for non-payment?
What should I do if I have life support equipment?
What should I do during a power outage?
How do I change a fuse?
How do I reset a breaker?
How do I test Ground Fault Interrupters [GFIs] ?
How do I protect my equipment from power surges?
I'm looking for a unique but practical gift. Any ideas?
What are "unbundled" charges on my bill?
Why would my electric bill change from month to month?
How can I live safely with electricity?

Quick Links

Energy Calculator
Electric Rates
Application for Service
Faq
Scheduled Outages and Construction
Report Non-Working Streetlight

Contact Information

Main:
(413) 598 - 8311

Customer Service:
(413) 594 - 2400

Emergency 24 Hr.:
(413) 594 - 7581

Customer Service

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