Q: What should I do if I have life support equipment?

A: If your or someone in your household relies on electrically operated life support equipment, please contact CEL Customer Service at 594-2400. We will place you on our emergency list for priority service restoration. If you have any questions about the life support list or if your information changes, please let us know.

Please remember that no utility can guarantee that you'll have electricity available 24 hours a day, 365 days a year. Therefore, we strongly urge customers who need life support equipment to have a backup plan. Obtain an alternative source of electric power for your life support equipment. This might be a battery-operated backup system, an uninterruptible power supply, or a generator. We recommend a minimum of 24 hours of backup. In addition, you should keep all emergency telephone numbers in a convenient location. Include your physician, fire department, police department, and ambulance.





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Contact Information

(413) 598 - 8311

Customer Service:
(413) 594 - 2400

Emergency 24 Hr.:
(413) 594 - 7581

Customer Service