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Important Notice of SPAM Calls!

CEL has received reports of calls to Chicopee Residents where the caller is representing themselves as “The Electric Company.” The caller demands an over-the-phone payment or service will be disconnected.


These calls are SPAM and are NOT from CEL. We will never call residents demanding over-the-phone payment with the threat of immediate shut-off, our notices are provided in writing. If you are ever suspicious of a call similar to this, hang up and call us directly at (413) 598-8311.


Thank you!


Chicopee Electric Light

P.O. Box 405

725 Front Street

Chicopee, MA 01020-0405

Office Hours: Monday -Friday

8:00AM - 4:30PM

Contact Main: (413) 598-8311

Pay your Bill by Phone: (877) 371-0327

Customer Service: (413) 594-2400

Emergency 24 Hr: (413) 594-7581