RESIDENTIAL ENERGY CONSERVATION

Our Residential Conservation Services* (RCS) may help you save energy - and money!

Call our toll-free hotline

CEL customers may call the toll-free hotline at 888-333-7525 with any questions concerning energy conservation in their homes. Our staff has a wealth of information about all aspects of residential energy conservation, and can provide it either by mail or e-mail. We can also assist or direct you to a number of different web-based resources providing on-line information on many conservation measures, as well as on-line energy audits you can conduct on your own.

Our customer assistance staff is available to answer your energy questions. After your initial call, please feel free to call back to discuss any further questions you may have about the information you receive from us. You may also email us at energyquestions@mmwec.org. For more information, please visit our Home Energy Loss Prevention Service website at www.munihelps.org.

In-Home Energy Audit Service

Home energy audits can provide a greater level of information to those CEL customers wishing to implement major energy conservation projects in their home. The Residential Audit Service is provided ONLY to those customers who have used the toll-free energy conservation hotline, and who qualify based on the age of their home, existing insulation levels and other requirements. For more information on home energy audits, call our toll-free number at 888-333-7525 and speak with our staff.

 

* We reserve the right to alter this program at any time without notice. RCS may be provided by an independent contractor or CEL authorized agent, who will contact CEL customers directly with the appointment date. RCS are only designed to determine potential energy saving measures - actual savings may sometimes not be realized.

Chicopee Electric Light

P.O. Box 405

725 Front Street

Chicopee, MA 01020-0405

Office Hours: Monday -Friday

8:00AM - 4:30PM

Contact Main: (413) 598-8311

Pay your Bill by Phone: (877) 371-0327

Customer Service: (413) 594-2400

Emergency 24 Hr: (413) 594-7581