CONTACT
Main: (413) 598-8311
Pay by Phone: (877) 371-0327
Customer Service: (413) 594-2400
Emergency 24 Hr: (413) 594-7581
CROSSROADS FIBER
Chicopee’s own state of the art, 100% fiber network.
SERVICE FEES
Non-Payment Reconnection Fees
Regular Reconnect Fees
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Monday thru Friday, 8 AM - 4PM, Regular Reconnection Fee: $50.00
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Monday thru Friday, 4 PM - 8 AM, Saturday & Sunday & Holidays (ALL are AFTER Hours), Regular Reconnection Fee: $135.00
Reconnect at Pole Fees
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Monday thru Friday 8AM - 2:30PM, Reconnect at Pole Fee: $65.
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Monday thru Friday, 4 PM - 8 AM, Saturday & Sunday & Holidays (ALL are AFTER Hours), Reconnect at Pole Fee: $185.00
Payment Related Fees
Non Sufficient Funds (Returned Check) Fee $25.00
Stop Payment Fee $25.00
Electric Service Fees
Contract Work Service Disconnection $50.00
Contract Work Service Reconnection $50.00
Temporary Electric Service Fee - 100 AMP / 1 Phase $75.00
Temporary Electric Service Fee - 200 AMP / 1 Phase $100.00
Temporary Electric Service Fee - 200 AMP / 3 Phase $125.00
Service Change to Triplex $25.00
Standard Contract Light Pole Installation $670.00
Provide Meter KYZ Output $450.00