CONTACT
Main: (413) 598-8311
Pay by Phone: (877) 371-0327
Customer Service: (413) 594-2400
Emergency 24 Hr: (413) 594-7581
CROSSROADS FIBER
Chicopee’s own state of the art, 100% fiber network.

SERVICE FEES
Non-Payment Reconnection Fees
8:00 AM - 4:00 PM Regular Reconnection Fee$50.00
7:30 AM - 2:30 PM Reconnection At Pole Fee $65.00
4:00 PM - 8:00 AM Regular Reconnection Fee $135.00
4:00 PM - 8:00 AM Reconnection At Pole Fee $185.00
Payment Related Fees
Non Sufficient Funds (Returned Check) Fee $25.00
Stop Payment Fee $25.00
Electric Service Fees
Contract Work Service Disconnection $50.00
Contract Work Service Reconnection $50.00
Temporary Electric Service Fee - 100 AMP / 1 Phase $75.00
Temporary Electric Service Fee - 200 AMP / 1 Phase $100.00
Temporary Electric Service Fee - 200 AMP / 3 Phase $125.00
Service Change to Triplex $25.00
Standard Contract Light Pole Installation $670.00
Provide Meter KYZ Output $450.00